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Government & Official Impersonation

Social Security suspension call

A robocall or live caller says your Social Security number has been 'suspended' because of suspicious activity, and that you must confirm your number or move your savings to keep them safe. Social Security numbers are never suspended. The real Social Security Administration will not call to threaten you or ask you to move money.

What it looks like

Example scam message

Your Social Security number has been suspended due to suspicious activity. Press 1 to speak with an officer now, or a warrant will be issued for your arrest.

Details like names, amounts, and links change — the pattern stays the same.

Red flags to watch for

  • Any claim that your Social Security number is 'suspended,' 'blocked,' or 'linked to a crime.'
  • A request to confirm your Social Security number over the phone.
  • Instructions to move your money — sometimes into gift cards or a cryptocurrency ATM — to 'protect' it.
  • Threats that police will come to your home if you hang up.

What to do

  1. Hang up. Your Social Security number cannot be suspended.
  2. Never confirm your Social Security number to someone who called you.
  3. If you have a real question, call Social Security using the number listed on ssa.gov.
  4. Report the call to the Social Security Office of the Inspector General at oig.ssa.gov.

Where to report it

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ShieldGuard provides informational guidance to help you spot likely scams. It is not legal or financial advice and not a guarantee — no tool catches every scam. When money is involved, slow down and talk to someone you trust before acting.