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Texts & Phone Calls

Package delivery text

A text claims a package could not be delivered and asks you to confirm your address or pay a small 'redelivery fee' through a link. The link goes to a look-alike delivery website that collects your card number and personal details. Real carriers leave a note at your door or update their own website — they do not collect fees by text.

What it looks like

Example scam message

Delivery notice: Your package is on hold due to an incomplete address. Confirm your details and pay a $1.99 redelivery fee at [link] within 24 hours or the package will be returned.

Details like names, amounts, and links change — the pattern stays the same.

Red flags to watch for

  • A delivery problem for a package you were not expecting.
  • A small 'redelivery' or 'customs' fee you must pay by link.
  • A link that is not the carrier's official website.
  • No tracking number you recognize, or a made-up one.

What to do

  1. Do not tap the link or enter any card details.
  2. If you are expecting a package, look up the tracking number on the seller's or carrier's real website yourself.
  3. Forward the text to 7726 (SPAM), then delete it.

Where to report it

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Related scams

ShieldGuard provides informational guidance to help you spot likely scams. It is not legal or financial advice and not a guarantee — no tool catches every scam. When money is involved, slow down and talk to someone you trust before acting.