Texts & Phone Calls
Package delivery text
A text claims a package could not be delivered and asks you to confirm your address or pay a small 'redelivery fee' through a link. The link goes to a look-alike delivery website that collects your card number and personal details. Real carriers leave a note at your door or update their own website — they do not collect fees by text.
What it looks like
Example scam message“Delivery notice: Your package is on hold due to an incomplete address. Confirm your details and pay a $1.99 redelivery fee at [link] within 24 hours or the package will be returned.”
Details like names, amounts, and links change — the pattern stays the same.
Red flags to watch for
- A delivery problem for a package you were not expecting.
- A small 'redelivery' or 'customs' fee you must pay by link.
- A link that is not the carrier's official website.
- No tracking number you recognize, or a made-up one.
What to do
- Do not tap the link or enter any card details.
- If you are expecting a package, look up the tracking number on the seller's or carrier's real website yourself.
- Forward the text to 7726 (SPAM), then delete it.
Where to report it
- ReportFraud.ftc.gov
- IC3.gov
- Forward the text to 7726 (SPAM)
Got a message like this?
Paste it in and get a plain-English answer in seconds — free, no sign-up needed.
Check a message like thisRelated scams
ShieldGuard provides informational guidance to help you spot likely scams. It is not legal or financial advice and not a guarantee — no tool catches every scam. When money is involved, slow down and talk to someone you trust before acting.